At Jiya Cottons, we carefully process every order to ensure that your sarees are packed and delivered with care. If you wish to cancel an order, please review our cancellation guidelines below.
1. Order Cancellation
- Customers may request cancellation of their order before it is dispatched.
- To cancel an order, please contact us as soon as possible through email or WhatsApp, mentioning your order number.
- Once an order has been dispatched, cancellation requests cannot be accepted.
- Cancellation requests are subject to confirmation from our team.
2. Refund for Cancelled Orders
- For orders successfully cancelled before dispatch, the full order amount will be refunded.
- Refunds will be processed to the original payment method.
- Please allow 5–7 business days after refund processing for the amount to reflect in your account, depending on your bank or payment provider.
3. Failed or Unsuccessful Deliveries
- If an order is returned to us because of an incorrect address, unavailable recipient or repeated unsuccessful delivery attempts, our team may contact you to arrange further action.
- Additional shipping charges may apply for re-shipping, where applicable.
4. Contact Us
For cancellation requests or assistance, please contact:
Jiya Cottons
Email: [email protected]
WhatsApp / Phone: +91 81484 82185
Website: www.jiyacottons.com
Thank you for choosing Jiya Cottons!