At Jiya Cottons, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use and safeguard your information when you visit our website or make a purchase.
1. Information We Collect
When you visit our website, place an order or contact us, we may collect the following information:
- Personal Information: Name, email address, mobile number and shipping/billing address.
- Order Information: Products purchased, order details and transaction information.
- Payment Information: Payment details processed securely through our payment gateway. We do not store your complete card or banking details.
- Technical Information: IP address, browser type, device information and website usage data through cookies and similar technologies.
2. How We Use Your Information
We use your information to:
- Process and deliver your orders.
- Send order confirmations, shipping updates and delivery notifications.
- Respond to your questions and customer service requests.
- Improve our website, products and shopping experience.
- Inform you about new collections, offers and updates, where you have consented to receive such communications.
- Prevent fraudulent transactions and maintain website security.
- Comply with applicable legal and regulatory requirements.
3. Sharing of Information
We do not sell or rent your personal information to third parties. However, we may share necessary information with trusted service providers such as:
- Courier and logistics partners for order delivery.
- Payment gateway providers for secure payment processing.
- Website hosting and technology service providers.
- Government authorities or legal agencies when required by law.
These parties are expected to handle your information responsibly.
4. Cookies
- Our website may use cookies to improve your browsing experience, remember your preferences and understand how visitors use our website.
- You may manage or disable cookies through your browser settings. Please note that certain website features may not function properly if cookies are disabled.
5. Data Security
- We take reasonable technical and organisational measures to protect your personal information against unauthorised access, misuse, alteration or disclosure.
- However, no method of electronic transmission or storage can be guaranteed to be completely secure.
6. Your Rights
Subject to applicable laws, you may:
- Request correction of inaccurate information and deletion of your personal information where legally permissible.
- Withdraw consent for promotional communications.
7. Third-Party Links
- Our website may contain links to third-party websites or services. Jiya Cottons is not responsible for the privacy practices or content of those external websites.
8. Changes to This Policy
- We may update this Privacy Policy from time to time. Any changes will be published on this page with the revised effective date.
9. Contact Us
For questions or concerns regarding this Privacy Policy, please contact:
Jiya Cottons
Email: [email protected]
WhatsApp / Phone: +91 81484 82185
Website: www.jiyacottons.com